To: All Tenants

From: Guest Experience Department

Subject: Updated Tenant Manual – May 2019

Please find the updated Tenant Binder below, please refer to this or print it off as this has the most up to date information and will replace any previous tenant binder that you currently have.


Guest Experience Department


To: All Tenants

From: Susan Radford, Assistant Property Manager

Subject: Upcoming Notices

>> Temporary Shut Down 2-M, West Retail

Please note, the installation of new materials for the West Retail Second Level to Main Level escalator will commence today, with normal service of the escalator resuming by Friday.

During this time, we continue to encourage tenants and patrons to utilize the West Scenic Elevators or the escalator located by Hudson’s Bay.

We thank you for your continued patience and partnership as we work to have this rectified.

>> RESCHEDULED: LRT Construction Impact; East Loading Dock Exit and ETS Routes

Please be advised, due to the Valley Line LRT construction, there will be a temporary closure on 101 Street commencing Friday, May 10 for approximately 4 weeks* subject to change.

As such, the traffic direction from the East Loading Dock exit ramp will temporarily change to a right-turn only.

Furthermore, buses servicing 101 St will be re-routed and we encourage you to visit or contact the City of Edmonton 311 Call Centre for more information on ETS routes.

Should you have any questions or concerns with respect to any of the above notices or meetings, please do not hesitate to contact Susan Radford, Assistant Property Manager, at


Susan Radford, Assistant Property Manager