To: All Tenants
From: Sarah Ricardo, Assistant Property Manager
Subject: Building Updates for COVID-19
Dear Valued Tenants,
As Alberta moves into stage 3 of the “Open for summer plan” there are changes worth noting to our building procedures. For more information on the current government restrictions please visit https://www.alberta.ca/enhanced-public-health-measures.aspx
Although restrictions are lifting July 1st, please note that everyone is at a different level of comfort regarding the post restrictions environment and each tenancy slightly different in their approach. Please continue to be courteous with everyone you interact with on the property.
Face Masks
While the City of Edmonton mask requirement will be lifted effective July 1st as per City Council. Our security staff, cleaning personnel, building maintenance, and building operators will continue to wear masks in all tenant spaces.
Elevators and Washroom Capacity
Effective July 1st the mandatory elevator and washroom capacity will be lifted. Please remain courteous of everyone’s post restrictions comfort levels while using the washrooms and elevators.
Mall Hours and Operations
Edmonton City Centre retail tenants are currently open from Monday to Saturday from 10:00 am to 6:00 pm, and 12:00 pm to 5:00 pm on Sundays and Stat holidays. Elevate Food Fare is currently open with full capacity seating as of July 1st, 2021. Please see the attached link for an up to date listing of retail tenants in the shopping centre. https://edmontoncitycentre.com/guest-services/covid-19-news/
Pedway Times
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
| Second Level to East Parkade | 5:30am-7am (Tenant access), 7am-6pm | 5:30am-7am (Tenant access), 7am-6pm | 5:30am-7am (Tenant access), 7am-6pm | 5:30am-7am (Tenant access), 7am-6pm | 5:30am-7am (Tenant access), 7am-6pm | 9am-6pm | 11am-5pm |
| East Retail to West Retail | Open 24/7 | Open 24/7 | Open 24/7 | Open 24/7 | Open 24/7 | Open 24/7 | Open 24/7 |
| LRT Pedway | 6am-7am (tenant access), 7am-6pm (public access) | 6am-7am (tenant access), 7am-6pm (public access) | 6am-7am (tenant access), 7am-6pm (public access) | 6am-7am (tenant access), 7am-6pm (public access) | 6am-7am (tenant access), 7am-6pm (public access) | 6am-9am (tenant access), 9am-6pm (public access) | 6am-11am (tenant access), 11am-5pm (public access) |
| Third Level to East Parkade | 7am-6pm | 7am-6pm | 7am-6pm | 7am-6pm | 7am-6pm | 7am-6pm | 7am-6pm |
| Manulife Pedway | 6:30am-6pm | 6:30am-6pm | 6:30am-6pm | 6:30am-6pm | 6:30am-6pm | Closed | Closed |
| Sutton Pedway | 6:30am-6pm | 6:30am-6pm | 6:30am-6pm | 6:30am-6pm | 6:30am-6pm | Closed | Closed |
Property Management and Office Hours
The Edmonton City Centre Management Office will be open and operating Monday through Friday and will continue to have Property Management and administrative staff daily in the building. The hours of operations are Monday through Friday, 10:00 am to 12:00 pm, and 1:00 pm to 3:00 pm. Both Russ Fawcett, Senior Property Manager, and Sarah Ricardo, Assistant Property Manger are available and can be reached at rfawcett@edmontoncitycentre.com or sricardo@edmontoncitycentre.com
Maintenance Requests
All maintenance requests can be submitted via Angus. Our site will continue to have full security, along with maintenance, building operations staff, and Property Management.
The courtesy tenants have displayed to each other and the building staff throughout the pandemic has been noticed and is deeply appreciated.
If you have any questions about Edmonton City Centre’s policies and procedures related to COVID-19 please reach out to Russ Fawcett or Sarah Ricardo.
Sincerely,
Edmonton City Centre
