To: All Tenants
From: Susan Radford, Assistant Property Manager
Subject: Scheduled Escalator Maintenance
Please note, the following priority maintenance and escalator safety inspections have been rescheduled:
Friday, April 5 – Priority Maintenance will commence in the afternoon and work will continue through the weekend, with normal service resuming on the morning of Monday, April 8.
• East Main Level to Concourse Level
Friday, April 12 – Cleandown will commence on Friday, April 12 and will resume normal service on the morning of Monday, April 15.
• East Second Level to Main Level
Monday, April 15 – Inspections will commence at 6pm and will resume normal service on the morning of Tuesday, April 16.
• West Second Level to Main Level
• East Main Level to Concourse Level
Tuesday, April 16 – Inspections will commence at 6pm and will resume normal service on the morning of Wednesday, April 17.
• East Second Level to Main Level
• East Main Level to Second Level
We are pleased to share that the installation of the handrail on the East Concourse Level to Main Level escalator resumed normal service yesterday.
Should you have any questions or concerns, please do not hesitate to contact Bob Portieous, Operations Supervisor, at bportieous@oxfordproperties.com.
Sincerely,
OXFORD PROPERTIES GROUP
Susan Radford, Assistant Property Manager
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To: All Tenants
From: Susan Radford, Assistant Property Manager
Subject: Temporary Interruption, 102St
Please note, as we near completion of the West Retail Cooling Tower project, a crane lift has been scheduled to arrive at 102St on Saturday, April 6 at 8am with work scheduled to be complete on the afternoon of Sunday, April 7.
There will be minimal impact to the pedestrian traffic or the 102 St Entry/Exit of the West Parkade.
We thank you for your continued patience and partnership. Should you have any questions or concerns, please do not hesitate to contact John Pietrasz, Operation Manager HVAC, at jpietrasz@oxfordproperties.com.
Sincerely,
OXFORD PROPERTIES GROUP
Susan Radford, Assistant Property Manager
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To: All Tenants
From: Guest Experience
Subject: Holiday Hours for April
Please note the following holiday hours for April:
- APRIL 19 – Good Friday – 12pm – 5pm
- APRIL 21 – Easter Sunday – CLOSED
For your reference, here is a copy of the holiday hours for 2019: Holiday Hours 2019
Sincerely,
OXFORD PROPERTIES GROUP
Guest Experience
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To: All Tenants
From: Guest Experience
Subject: Admin Week April 22 to 26 – Marketing Opportunity
In celebration of Admin Appreciation Week April 22 – 26 , we are preparing a gift card promotion and are offering our retail tenants a chance to to be involved in the giveaway prize! With three office towers in the mall and many others connected to our centre via pedways, the office tenants make up our constant and most important target customer demographic. We would like to offer this as an opportunity to help showcase your business. Admin Week is a week to recognize the tremendous work of administrative and support workers. With the Admin Gift Card Promo, Corporate clients will get a 5% bonus on their gift card purchase (restrictions apply, please see Guest Services for more information).
How can I participate as an Edmonton City Centre tenant?
Each client that takes advantage of our gift card promotion and/or uses our pre-order option, will be entered in to win a gift basket filled with items from our retailers. We are asking each tenant to provide us with a gift to contribute to the basket. Items you may contribute: Swag items, vouchers, gift certificates, or anything else you know will help showcase your business or bring a customer to your business. Be creative as this is your opportunity to connect with our office tenants. The item(s) submitted must be valued at $10 or more.
The Admin Appreciation promotion will be advertised through social media platforms (17K fans/followers), our directory screens (14 in the centre), CONNECT newsletter (20K subscribers), through office tenant memos, and/or at the Guest Services desk.
Please contact Linda Kanash, Guest Experience Supervisor at LKanash@oxfordproperties.com to confirm your participation. All contributions must be submitted by no later than Saturday April 13, 2019.
Sincerely,
OXFORD PROPERTIES GROUP
Linda Kanash, Guest Experience Supervisor
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To: Retail Apparel Tenants
From: Nicole Wells, Manager, Specialty Leasing & Partnerships
Subject: New Made to Measure platform for apparel brands
Edmonton City Centre, in Partnership with Passen Technologies, has created a new online digital measurement platform that can deliver clothing that fits for online shoppers. Creating a personalized and loyalty based experience can potentially increase store sales.
Please see the attached package for more information: 05APR – Passen Technology Impact Report PDF-1
For more information please contact Stuart Campbell at stuart@passen.com.
Thank you.
Sincerely,
OXFORD PROPERTIES GROUP
Nicole Wells, Manager, Specialty Leasing & Partnerships
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To: All Tenants
From: Nicole Wells, Manager, Specialty Leasing & Partnerships
Subject: Mother’s Day Retailer Promotion
Edmonton City Centre has partnered with Cineplex Digital Media to bring you a unique way of driving traffic into your store during Mother’s Day (May 12) .
We are looking for 6 retailers to promote through a campaign initiative that will drive foot traffic to your location.
Please see below for more information. For your records: 28FEB – EdmontonCityCentre_MothersDay-V2
For any questions or more information please contact Barb Kitzan at 1-844-870-1112 or email barb.kitzan@cineplex.com.
Thank you.
Sincerely,
OXFORD PROPERTIES GROUP
Nicole Wells, Manager, Specialty Leasing & Partnerships
